TERMS OF SERVICE

Last Updated: December 2025

These Terms of Service ("Terms") govern your use of deviseconquermarketing.com (the "Site") and services provided by Devise & Conquer Marketing ("Company," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms.

Services Offered

Devise & Conquer Marketing provides digital marketing services, including but not limited to:

  • Brand consulting and strategy

  • Content creation

  • Web building and design

  • Social media marketing

  • Programmatic advertising campaigns (display, CTV, etc.)

  • Google Ads (SEM) management

  • Google Shopping campaigns

  • Search Engine Optimization (SEO)

Service Agreements & Statements of Work

All services are governed by a signed contract or Statement of Work (SOW). The SOW specifies:

  • Scope of work and deliverables

  • Campaign parameters (targeting, budget, duration, etc.)

  • Pricing and payment terms

  • Performance expectations and KPIs

You are responsible for reviewing and approving all campaign setup details before launch.

Pricing & Payment

  • Payment Processing: Payments are processed through Squarespace Payments and are non-refundable except as stated below.

  • Digital Impressions: For campaigns involving digital impressions (display, CTV, etc.), you are charged based on impressions served. If impressions are underdelivered due to platform issues or campaign underperformance, charges will be adjusted accordingly.

  • Billing Disputes: Contact us within 30 days of invoice to dispute charges.

Refund Policy

Refunds are issued only if:

  • The campaign was not set up as specified in the contract or SOW (e.g., incorrect audience targeting, wrong demographic parameters, setup errors on our part).

  • We provide written documentation of the setup error and corrective action taken.

Refunds do not apply to:

  • Campaigns that underperform due to market conditions or audience response.

  • Changes requested by you after campaign launch.

  • Campaigns that deliver as specified but produce lower-than-expected results.

Your Responsibilities

You agree to:

  • Provide accurate information and assets (copy, images, landing pages, etc.).

  • Approve all campaign parameters before launch.

  • Comply with all applicable laws and platform policies (Google, Meta, etc.).

  • Not engage in fraudulent, deceptive, or illegal activities.

  • Maintain confidentiality of login credentials and account access.

Intellectual Property

  • Your Content: You retain ownership of any content you provide (copy, images, logos, etc.).

  • Our Work Product: Content and strategies created by us as part of the service are owned by the Company unless otherwise specified in the SOW.

  • Third-Party Platforms: Google Ads, Meta, and other platforms retain ownership of their respective services and data.

Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential damages arising from your use of our services.

  • Our total liability is limited to the amount you paid for the specific service in question.

  • We are not responsible for third-party platform performance, algorithm changes, or factors outside our control.

Campaign Performance & Disclaimers

  • No Guarantees: We do not guarantee specific results, rankings, traffic, conversions, or ROI. Digital marketing results depend on many factors, including market conditions, audience behavior, and platform algorithms.

  • Platform Changes: Third-party platforms (Google, Meta, etc.) may change algorithms, policies, or features. We will adapt strategies accordingly but cannot guarantee performance.

  • Underperformance: If a campaign underperforms, we will analyze and optimize, but underperformance alone does not constitute grounds for refund (unless setup error is documented).

Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the service relationship, except as required by law.

Termination

Either party may terminate services with written notice as specified in the SOW. Termination does not waive payment obligations for services rendered or impressions served prior to termination.

Governing Law

These Terms are governed by the laws of GA, without regard to conflicts of law principles.

Dispute Resolution

Any disputes arising from these Terms or services will be resolved through good-faith negotiation. If unresolved, disputes may be subject to mediation or binding arbitration as specified in your SOW.

Changes to Terms

We may update these Terms periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of updated Terms.

Contact Us

For questions about these Terms, contact us at:

  • Email: chris@deviseconquermarketing.com

  • Website: deviseconquermarketing.com